ISO/IEC 17024 Compliance Policies Certification Committee Charter Purpose: The Certification Committee oversees CAIBOK’s certification program, ensuring compliance with ISO/IEC 17024. Responsibilities: Develop and approve certification schemes and assessment methodologies. Ensure impartiality and integrity in certification. Review appeals and complaints. Impartiality Policy CAIBOK.org is committed to impartiality in all certification activities. We ensure: Independence in certification […]

Digital Signage for Restaurants Best Practices and Implementation Digital signage has become an essential tool for restaurants looking to enhance customer experience, streamline operations, and boost sales. It offers flexibility in menu updates, promotional content, and branding, making it a valuable investment for restaurants of all sizes. Effective implementation requires careful planning to ensure usability, […]

Violent Outbreaks Violent outbreaks are incidents where aggression escalates to a level that endangers the safety of staff, guests, or the establishment. These situations are particularly relevant in foodservice environments, where high stress, interpersonal conflicts, and alcohol consumption can act as triggers. The Importance of Preparedness Foodservice settings must be prepared to handle violent incidents […]

5105.0803 Psychological and Cognitive Conditions Guests with psychological and cognitive conditions represent a significant portion of the population. Awareness and preparedness help create an inclusive, respectful dining experience while ensuring staff are equipped to address diverse needs effectively. Overview of Psychological and Cognitive Conditions Prevalence: Conditions such as dementia, autism, anxiety, and intellectual disabilities are […]

5105.0802 Stress Reduction and Support   Stress is the body’s response to challenges or demands. In a workplace, it can arise from excessive workloads, conflicts, or environmental factors. While some stress is normal, chronic stress can negatively impact health, productivity, and morale. Implementing strategies to reduce stress and support employees promotes a healthier and more […]